Privacy Policy

Privacy Policy

Introduction

Welcome to https://custom-fabrication-collision.collision-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we, Custom Fabrication Collision (referred to as “we,” “us,” or “the Company”), handle your personal information when you visit our website, use our applications, or engage with our services. Our commitment is to protect your privacy and ensure that your data is handled with the utmost care.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.

Processing Activities

This Privacy Policy outlines our data handling practices for various user interactions:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process the necessary data to provide these services, including account information, payment details, and usage patterns.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices. We may track your online behavior, gather navigation patterns, and use cookies (as explained below) to enhance your experience.
  3. Communication: We communicate with users through various channels like emails, newsletters, phone calls, or SMS texts. By opting into these communications, you allow us to store and process your contact information.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes user names, email addresses, passwords (hashed and salted for security), and profile details.
  • Payment Information: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are collected for transaction processing.
  • Financial Information: We may store banking details, bank account information, or other financial records to facilitate transactions and services.
  • Purchase Information: Details about products or services bought from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices.
  • Location Data: If you choose to share it, we can collect information about your physical location.
  • Feedback and Reviews: User-generated content, comments, ratings, and reviews that you voluntarily submit.
  • Social Media Information: When you interact with our social media platforms, we may collect data from these accounts, such as likes, shares, and follower information.
  • Product Information: Details about products you’ve shown interest in or purchased, including product preferences and customization options.

We obtain this data through direct user input, automated systems, and third-party service providers.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites. They play a crucial role in enhancing your browsing experience:

  • Strictly Necessary Cookies: These ensure the basic functionality of our websites and applications, such as language preferences and access to secure areas.
  • Preference Cookies: Used to remember settings like layout preferences, font sizes, and ad choices.
  • Analytics Cookies: These track website usage, analyze user behavior, and help us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

Custom Fabrication Collision implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete it and refrain from further collection.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
  • Erasure (Right to be Forgotten): In some regions, you can request the deletion of your data under specific circumstances.
  • Restriction: You may limit our use of your data in certain cases, such as objecting to direct marketing.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: Oppose the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your interactions with us.

To exercise these rights or file complaints/appeals, please contact our Privacy Team via the details provided below.

Changes to Policy

Custom Fabrication Collision reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests:

We value your trust in our commitment to data privacy. By using our services, you acknowledge the practices outlined in this Privacy Policy.